FAQ's
What is Lampworking? TOP
Lampworking is an ancient technique of using flame to melt and manipulate glass into shapes and objects, in my case, beads. It is also known as flameworking or torchworking. In ancient times the method to melt the glass was an oil-fueled lamp which is where the name came from. Today flameworkers use oxygen and propane to melt the glass.
Where can I order your beads or jewelry? TOP
My beads and jewelry are available here on this website and on my Etsy site. Beads are also sold on my eBay site. My jewelry can also be found at Up Front art gallery in Issaquah Washington. Do you take custom orders? TOP
Current I do not, but if you see something you must have, you can email and I might consider doing so. Do you combine orders from your website, eBay and/or Etsy? TOP
Yes, of course. Shipping will remain the same cost. Combination orders can be taken over the span of a week for the same shipping charge. If you are ordering from multiple sites please let me know and I’ll send you an invoice with the correct totals. What payments do you accept? TOP
I accept PayPal and money orders. Payments are processed through Mals-e-commerce secure shopping cart software. Do you charge tax? TOP
I charge tax for Washington state residents and packages delivered in Washington State, unless you provide a wholesale number. Sales tax is now charged according to where you receive goods. If you use the cart to check out the Mals-e-commerce shopping basket will calculate the tax for you. If you are ordering from multiple sites (i.e.: website and eBay or Etsy, please let me know and I’ll send you an invoice with the correct totals and taxes. What are the shipping charges? TOP
First Class mail to USA and International is $2.00. If you would like your item shipped with Priority mail, please let me know.
When do you ship the packages? TOP
I ship within three days of payment. If shipping will be delayed I will let you know.
Do you ship internationally? TOP
Yes. I ship via First Class International. Please be aware items may take several days to a couple weeks to arrive. I’m happy to ship Priority, but the charges are very high with the US Postal Service, around $10.00. I will put the purchase price on the custom forms. Do you offer Refunds? TOP
If you are not 100% happy with your item, please return it within 14 days. Payment will be refunded, minus shipping charges, upon receipt of item. How is my personal information used? TOP
Any information collected by me is only used for processing your order and answering questions. Your information will not be given to any third party. Additional Information. TOP
Please note that beads and jewelry in the photographs are enlarged to show details. I try my best to match the colors in the picture to the beads in my hand, but different monitors may cause the colors to vary. All beads are kiln annealed for durability and holes cleaned. Annealing assures the beads will strong, but please keep in mind that these are glass beads and may break if not treated with care.
****Beads should be supervised by an adult when children are present, they could be a choking hazard**** |
